Privacy Policy
This Privacy Policy explains how scanreader.org ("we", "our", or "the Service") collects, uses, and protects information when you use our website and OCR tools for images, PDFs, screenshots, scanned documents, document photos, and handwritten pages.
Effective Date: 2026-06-22
1. Information We Collect
1.1 Files, Images, and Documents You Upload
We process files, images, and documents that you upload to provide OCR, text extraction, document reading, and related output features. Uploaded content may include images, PDFs, screenshots, scanned documents, document photos, forms, tables, printed text, or handwritten pages.
Uploaded content is used to generate OCR results and related outputs requested through the Service. We do not claim ownership of your uploaded content.
We do not use uploaded content to train our own models. If third-party processing providers are used to operate the Service, uploaded content may be processed by those providers solely as needed to provide the requested OCR or document processing functionality.
1.2 Generated OCR Results
The Service may generate recognized text, extracted content, layout information, downloadable files, previews, or other outputs based on the files you upload.
Generated results may be temporarily stored or cached as needed to display results, allow downloads, prevent abuse, troubleshoot issues, or operate the Service reliably.
1.3 Usage and Technical Information
We may collect limited usage and technical information, such as pages visited, features used, browser type, device type, approximate region, referring pages, log data, error events, processing status, and basic interaction data.
This information helps us operate, secure, debug, and improve the Service.
1.4 Information You Provide Voluntarily
If you contact us by email or through another support channel, we may collect your email address, message content, and any other information you choose to provide.
Please do not send sensitive personal information unless it is necessary for your request.
2. How We Use Information
We use collected information to:
- Provide, operate, and maintain the Service
- Process uploaded content and generate OCR outputs
- Display, download, or export recognized text and files
- Improve OCR quality, performance, reliability, and usability
- Monitor usage limits, prevent abuse, and protect the Service
- Debug errors, investigate technical issues, and improve security
- Respond to user inquiries, feedback, and support requests
- Comply with applicable legal obligations
We do not sell or rent your personal information.
3. Uploaded Content and Retention
Uploaded content and generated outputs may be retained only as long as reasonably necessary to provide the Service, display results, allow downloads, maintain security, troubleshoot technical issues, or comply with legal obligations.
In many cases, uploaded files and OCR results are temporary and may be deleted automatically after processing or after a limited period. We do not guarantee that uploaded content or generated outputs will remain available.
You are responsible for keeping your own copies of any uploaded files, extracted text, and downloaded results that you wish to preserve.
If account, history, or file management features are introduced, retention behavior may depend on the specific feature used and may be described within the Service.
4. Third-Party Services
We may use third-party service providers to operate the Service, including hosting, storage, analytics, security, error monitoring, OCR, AI processing, document processing, and content delivery providers.
These providers may process information only as needed to provide their services to us and support the functionality of scanreader.org.
We are not responsible for third-party websites or services that are not controlled by us, even if they are linked from the Service.
5. Cookies and Analytics
We may use cookies, local storage, or similar technologies to keep the Service functional, remember preferences, analyze usage, improve performance, and prevent abuse.
Analytics tools may collect aggregated or limited usage data, such as page views, traffic sources, device information, and feature usage. This helps us understand how the Service is used and how to improve it.
You can control cookies through your browser settings, but disabling certain technologies may affect the functionality of the Service.
6. Security
We take reasonable technical and organizational measures to protect information during processing, transmission, and storage. These measures may include access controls, secure connections, monitoring, and limited retention practices.
However, no online service, storage system, or transmission method can be guaranteed to be completely secure. You use the Service at your own risk and should avoid uploading content that you are not comfortable processing through an online service.
7. Your Choices
You may choose not to upload files or provide information to the Service. If you do not upload content, certain OCR and document processing features will not be available.
You may contact us to request deletion of information you have provided directly to us, such as support emails, where applicable and legally permitted.
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To make a request, contact us using the email address below.
8. International Processing
The Service may be operated from, and information may be processed in, countries other than your own. By using the Service, you understand that your information may be transferred to and processed in locations where privacy laws may differ from those in your jurisdiction.
9. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after changes are posted means that you accept the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@scanreader.org.